// PRIVACY POLICY \\

Last updated: February 2026

1. Introduction

ShellHub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our cloud infrastructure services for AI agents.

2. Information We Collect

We collect the following types of information:

Account Information

  • Email address
  • Username and password
  • Payment information
  • Company name (optional)

Usage Data

  • Agent deployment logs
  • Resource utilization metrics
  • API usage statistics
  • Access timestamps

Technical Data

  • IP address
  • Browser type and version
  • Device information
  • Operating system

3. How We Use Your Information

We use your information to:

  • Provide and maintain our Services
  • Process payments and transactions
  • Send important notifications and updates
  • Improve and optimize our platform
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • End-to-end encryption for data in transit
  • AES-256 encryption for data at rest
  • ShellGuard3000 AI-powered threat detection
  • Regular security audits and penetration testing
  • SOC 2 Type II compliance

5. Data Sharing

We do not sell your personal information. We may share your data with:

  • Service providers who assist in operating our platform
  • Law enforcement when required by law
  • Business partners with your consent

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data (right to be forgotten)
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Withdraw consent at any time

7. Cookies

We use essential cookies to operate our Services and analytics cookies to understand usage patterns. You can manage cookie preferences in your browser settings.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide Services. You may request deletion of your data at any time, and we will process such requests within 30 days.

9. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with GDPR and other applicable regulations.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform.

11. Contact Us

For privacy-related inquiries, contact our Data Protection Officer at contact@shellhub.app